Thorp Institute
329 Fulvia St.
Encinitas, CA 92024
1-800-ACUSCOPe
760-944-8467
Page Updated
05/13/2010
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Equipment Repair |
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The Thorp Institute will satisfy all your equipment repair needs. Below is the procedure for sending equipment.
How to Send Equipment for Repairs
- Complete the Service Request Form. (Note that the charger is included clearly in the Detailed Problem Description area of the form.)
- Fax Service Repair Form to (866) 319-1361 and place form in package with machine. Thorp Institute must receive record of your serial number for you to get your machine back!!!
- Pack equipment properly (double boxed, preferably, in original packing materials, otherwise lots of padding is recommended, bubbles are not optimal as handles may break.)
- Always include charger module for testing. *Note the charger is included on your repair form.
- Repairs take an average of 2-4 weeks depending on repair.
- You will be invoiced for your repair prior to shipment of repaired equipment. Thorp Institute must receive full payment for repair prior to equipment being returned.
- Ship Instrument with Service Request Form to:
Biomedical Services
* If repairing an older instrument in carrying case, Biomedical will return the case to you back empty and ship instrument back to you in manufacturer’s when repair is complete.
4001 S. Decatur Bl. #37-349
Las Vegas, NV 89103
Questions…. Call us at 1-800-ACUSCOPe / 1-800-228-7267.
or click here
We will do our best to support your service and repair needs.
DISCLAIMER: This information is provided for Educational Purposes only and has not been designed to diagnose, treat or cure any health conditions. Please consult a qualified Health Care Professional to diagnose your health conditions and avoid self-diagnosis. The U.S. Food and Drug Administration have not evaluated, approved, or disapproved the material in this website or related handouts. No specific claims are made in relation to any health conditions, or the effectiveness or ineffectiveness of this device.
The Electro-Acuscope & Myopulse are FDA registered as T.E.N.S. Units intended for the relief of pain and federal law requires a Prescription by as licensed practitioner for personal use. The statements enclosed herein have not been evaluated by the Food and Drug Administration or the American Medical Association. The statements mentioned herein are not intended to diagnose, treat, cure, or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your family doctor. We do not dispense medical advice, prescribe or diagnose illness.
The Electro-Acuscope & Myopulse are Class II Medical Devices registered with the FDA and are considered to be prescription devices when sold in the United States. This means they can only be sold by, or on the order of, a licensed health care practitioner. If you are not a licensed practitioner you are required to provide a prescription from a licensed health care provider. If you do not have a licensed practitioner we can introduce you to a variety of licensed medical practitioners or veterinarians who are familiar and experienced with these instruments and upon proper evaluation can provide you with a prescription.